Ability tests measure the extent to which you are able to carry out various aspects of a job. These tests can be paper based or online and will assess some of the following areas:
- Verbal Reasoning/Comprehension
- Data entry/attention to detail
The personality questionnaire is designed to assess your typical or preferred behaviour in the workplace. We would usually ask you to complete this online prior to attending a competency-based interview.
We use CEB Global for our aptitude and personality assessments. To learn more about types of test we may conduct or to do a practice test, please visit
Our interviews are competency-based and aim to identify the key skills and competencies you will need to do the job. You will be asked to give specific examples of behaviours/scenarios relevant to the role for which you are interviewing. We conduct interviews face to face and by telephone.
Depending on the role there may be more than one interview (you will be told about next steps at each stage of the process).
For some roles we use exercises such as role-play, presentations, in-tray or
group exercises. These will be relevant to the role you have applied for and
you will be given ample time to prepare.
An assessment centre may comprise of some or all of the above selection
methods. If you are invited to an Assessment Centre you will be provided with a
full itinerary of what the day will consist of and given plenty of notice so
that you can prepare.